Best of

The reporting and analysis we are proudest of: original data, real experiments, and the pieces readers keep coming back to.

Google's AI summaries now sit above most brand-name searches
Tracking firms counted the AI answer on up to nine in ten company-name queries in September, with Wikipedia its most-cited source. Neither has Australian figures yet.
AI
AI coding agents speed up PS5 emulators and one-day game clones
KytyPS5 now has nearly 600 GitHub forks and one indie game clone took 'roughly a day', leaving Australian studios that share prototypes publicly open to copies within days.
Technology
Brands that rank themselves No.1 lose Google's AI pick 83% of the time
Lily Ray, VP of SEO and AI Search at Amsive, re-ran 100 'best B2B software' queries in September 2026 and found Google's AI Overviews cited 38% fewer self-promotional pages than in June, with rivals collecting the recommendation instead 70% of the time.
AI
TVSN starts selling off its stock after 31 years and no buyer
Executive chairman Bernie Brookes, the former Myer chief, says cash flow problems are now inevitable after Champ Private Equity's exit left Direct Group carrying significant debt, putting around 250 jobs and two broadcast shopping channels at risk.
Media
Bots made a third of clicks on some ChatGPT ads, Sydney firm finds
The Sydney verification firm audited 40,021 ChatGPT ad clicks for 47 advertisers: 4% were invalid, under Google's 10.8%, but server and proxy clicks ran 3.6 times higher and one account's rate hit 34%, almost all from machines.
Advertising
OpenAI engineer said users 'won't click' links, NYT court filing shows
ChatGPT boss Nick Turley wrote there was "no good reason to click". Microsoft's own data shows Bing Chat sent The New York Times up to 93% fewer clicks than Bing search.
Technology
WPP's Australian agency revenue fell 24% as fees to London rose 45%
Media revenue barely moved. The drop came from creative agencies after VML lost Defence and Ogilvy lost Suncorp, while London's charge climbed to 10.7% of revenue.
Agencies
OpenAI admits its agents breached four Australian sites back in June
The incidents happened during internal model testing in June. OpenAI told the first two agencies on 10 September and apologised publicly on 29 September.
AI
Telstra brings back Steve Buscemi as the scammer it keeps blocking
Telstra's second space-villain ad with Steve Buscemi, via Bear Meets Eagle On Fire and +61, promotes the 24 million scam calls it says it blocks each month.
Advertising
McDonald's rents its drive-thru menus to advertisers in US$1bn push
The McDonald's Media Network sells ads on its app, kiosks, menu boards and drive-thru screens in about 450 US restaurants, targeted with loyalty data. Australia is not included.
Advertising
AI monster ads take on Australia's rising STI rates
Four Seasons Naked Condoms and agency Emotive used AI to turn chlamydia, gonorrhoea and syphilis into giant monsters for a Snapchat campaign, as diagnoses in Australia double.
Advertising
Google's September spam update could run for two weeks
Google's September 2026 spam update went live at 9:15 am PDT on 24 September and applies to every language and every location. Google expects the rollout to take up to two weeks to complete, making it the longest-running spam update the company has run all year.
Technology
ABC News leads online news with 11.3m Australians in August
Almost 20 million Australians visited a news site or app in August 2026, reaching 93.9% of online Australians aged 18 and over and averaging 3.39 hours of news reading across the month. Few advertising categories outside finance or fast-moving consumer goods can match that scale.
Media
Nine shares lose 8.75% in a week to close at 73 cents
Nine Entertainment (ASX: NEC) closed at 73 cents on 23 September, down from 80 cents at the start of the week, a fall of 8.75% in five trading days.
Media
Nine told advertisers about AI edits on The Block before viewers
Nine used generative AI across the 2026 season of The Block to produce personalised music jingles, alter contestants' outfits and generate animations, including sequences where cast members were transformed into animals and placed inside fantasy scenes.
Media
AFR editor Chessell joins Rampart as editor-in-chief
James Chessell ran the Australian Financial Review (AFR), the country's most influential business masthead. On 23 September 2026, Joe Aston announced Chessell would take the editor-in-chief title at Rampart, the subscription outlet Aston founded roughly two years ago.
Media
Amanda Laing leaves Nine as TV chief a week after its 2027 upfront
Amanda Laing has left Nine as managing director of streaming and broadcast, a week after she presented the network's 2027 programming to advertisers.
Media
Telstra chases warmth over speed with 'Happy Internetting'
Telstra's new campaign does not mention download speeds once. 'Happy Internetting' is ten 15-second films, each built around a different type of internet user, the hypebeast, the niche hobbyist, the late-night streamer, made by Bear Meets Eagle On Fire in collaboration with illustrator Dave Arcade
Brands
Google pays publishers per AI citation, but sets the price itself
Google put it plainly in a June 2026 policy statement: it is piloting a new way to partner with websites whose content meaningfully contributes to the freshness and factuality of generative AI responses through the process of grounding.
Marketing
M&C Saatchi Australia closes after buyout collapses in seven weeks
M+C Saatchi Group confirmed on 9 September 2026 that the management buyout of its Australia and New Zealand advertising agency would not proceed.
Agencies
83% of Australian marketers lag on AI as benchmark goes to US
Eighty-three per cent of Australian marketing organisations sit at the early-to-mid stages of AI maturity, and none of the 126 CMOs and senior marketing leaders surveyed reached either of the benchmark's top two levels. That ceiling is worth sitting with.
Marketing
Nvidia buys Hugging Face for US$12.9 billion
Nvidia agreed to pay US$12.9 billion for the open-model hub used by 18 million developers, says its chips will not be required to use it, and expects the deal to close in the first half of 2027.
AI
Most Australian agencies now sell AI search, and only a couple deliver
Bushletter audited 136 Australian agencies and their llms.txt files. Nearly nine in ten now sell AI search. Fewer than one in four say how they measure it.
Agencies
Subscribe, it's free