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# Uncaptioned TV ads wasted $200m in six months, EssenceMediaCom says
- URL: https://www.promptthemarket.com/uncaptioned-tv-ads-wasted-200m-in-six-months-essencemediacom-says/
- Published: 2026-09-30T20:30:00.000Z
- Updated: 2026-10-14T03:27:56.000Z
- Description: The estimate takes $1 billion of TV spend and the one in five Australians who are deaf or hard of hearing. Among 18 to 34 year olds, 68% switch captions on anyway.
- Author: Editor News
- Tags: Advertising, Australia, #author-james-dore, #by James Dore

By **James Dore** · 2026-10-01

TLDR

About $200m of the $1 billion spent on broadcast TV ads in the first half of 2026 went on spots many deaf and hard of hearing viewers could not follow, EssenceMediaCom estimates. Captions are also the default for most viewers under 35.

KEY TAKEAWAYS

01EssenceMediaCom's Marine Turner estimated $200m of broadcast TV spend in the first half of 2026 was wasted on uncaptioned ads.

02The estimate applies the one in five Australians who are deaf or hard of hearing to $1 billion of SMI-measured TV spend.

03Shift 20 research found 68% of 18 to 34 year olds use captions whether or not they have a disability.

04Canadian rules stop ads going to air without closed captions, and Channel 4 in the UK requires them.

05WPP Media's Alice Charlton said captions should be written into media specs as standard.

Australian advertisers spent about $200m in the first half of 2026 on TV ads that many deaf and hard of hearing viewers could not follow, EssenceMediaCom Sydney's head of strategy Marine Turner estimates. The figure came out of an industry session on captioning reported by B&T this week.

"According to the latest SMI data, $1 billion was spent on broadcast TV in the first six months of this year alone," Turner said. Her estimate applies the share of Australians who are deaf or hard of hearing, about one in five, to that spend.

## A rough number with a firm point

The $200m is a simple multiplication, not a measured loss. It assumes none of the spend was captioned and that the audience matched the population.

The research presented alongside it makes a stronger case. A study by Shift 20 with The Research Agency found 39% of Australians use closed captions when watching video, 49% of people with disability do, and 68% of 18 to 34 year olds do, whether or not they have a disability.

That last figure moves captions out of the compliance file. For an ad aimed at under-35s, an uncaptioned spot ignores how most of that audience says it watches video.

## Other markets are stricter

In Canada, ads cannot go to air without closed captions. US networks require captions on content longer than five minutes, Channel 4 in the UK requires them on all advertising, and ITV and Sky recommend them.

Deafness Forum Australia chief executive Rhonda Locke also took part in the session.

## A spec, not a campaign

WPP Media's Alice Charlton said the problem sits with media teams and so does the fix, which is to "put the requirement for closed captions into your media specs as standard". Shift 20 lead Priya Addams Williams said captioned assets ensure "the deaf and hard of hearing community can meaningfully engage with your campaigns".

The practical step is small. Ask the creative and media agencies whether every spot is captioned before it is trafficked, and add it to the delivery checklist.

SOURCES & CITATIONS

1. [B&T: Brands put $200M in 'the bin' by failing to caption TVCs](https://www.bandt.com.au/brands-put-200m-in-the-bin-by-failing-to-caption-tvcs/?ref=promptthemarket.com)

FREQUENTLY ASKED QUESTIONS

How much TV ad spend goes on uncaptioned ads in Australia?

EssenceMediaCom's Marine Turner estimated about $200m of the $1 billion spent on broadcast TV in the first half of 2026 went on ads many deaf and hard of hearing viewers could not follow.

How many young Australians use captions?

Research by Shift 20 and The Research Agency found 68% of 18 to 34 year olds use closed captions, regardless of disability.

Which countries require captions on TV ads?

Canada does not allow ads to air without closed captions, and Channel 4 in the UK requires captions on all advertising. US networks require captions on content longer than five minutes.

How can advertisers make sure ads are captioned?

WPP Media's Alice Charlton recommends adding closed captions to media specs as standard, so every spot is checked before it is trafficked.

![James Dore](https://storage.ghost.io/c/e4/01/e4017178-c1da-4131-80aa-35f02cb5b999/content/images/2026/09/james-dore.jpg)

[James Dore](https://www.promptthemarket.com/james-dore/)

James Dore is founder and editor of Prompt the Market and Strategy Director at Bushnote, a Sydney strategy, SEO and AI search agency. He has a background in strategy, media and financial services, and led consumer product marketing at MONEYME. He writes on AI search, answer engines, technology policy and media economics.